Computers and WiFi
Requesting WiFi, Computer and Printing Access
From IMC 2023, any attendee who wishes to access on-campus WiFi or use on-campus computers or printing facilities must request this when registering online. You will be prompted during the registration process to let us know if you do not require these services and your response will be included in your booking confirmation. After the registration deadline on 05 May 2023, it may not be possible to amend your selection.
Details of how to access on-campus WiFi, computing, and printing facilities will be provided by email to those delegates who requested them shortly before the IMC begins. You will be provided with the opportunity to set your own password and IMC staff will be unable to reset these credentials. Ensure you use something secure and memorable as password reset requests will be managed by central University IT and can take up to 48 hours to be processed.
By completing your registration, you agree to the University of Leeds Use of Computer Systems Policy.
If you request access to WiFi at registration, you will receive instructions on how to register for the Eduroam network by email shortly prior to the IMC beginning.
Instructions on how to join the network from a range of devices can be found here: Connecting to University WiFi.
If you use eduroam at your home institution, you can connect to the eduroam network at Leeds, both on campus and in halls of residence using the credentials using the same username and password as you would at your home institution. Please note that your access to Eduroam is supported by your home institution, not by the University of Leeds.
The Woolhouse Cluster in the basement of the Parkinson Building and the 24-hour Textiles Cluster in the School of Design are both open to IMC delegates who have requested WiFi, computing, or printing at registration.
IT support for laptops, tablets and smartphones is available at the Woolhouse Cluster during the day and in the Textiles Cluster on Sunday afternoon.
Directions to clusters and further information can be found here.
University computers run on Windows. You will only be able to access email through web-based applications. No facilities or support are available for Macs.
Remember that by completing your registration, you agree to the University’s Use of Computer Systems Policy.
On Campus IT Support for IMC Delegates
IT support we will be on hand to help you with connecting to the WiFi, using the Cluster computers and the print & copy facilities. Support will be available at the following times and locations:
Sunday 2nd July: Time and Location TBC
Monday 3rd July: Time and Location TBC
Tuesday 4th July: Time and Location TBC
Wednesday 5th July: Time and Location TBC
Thursday 6th July: Time and Location TBC
Further information about IT support, and directions to clusters can be found here.
Printing and Photocopying
Delegates who opt in to WiFi, computing, and printing access at registration will be allocated some printing and photocopying credit with your login details, but you will need to buy additional credit if you exceed this allowance.
If you require physical handouts at your session, we recommend printing as much of your material as possible before you arrive and bringing it to the IMC with you. We also recommend uploading PDF copies of any handouts to the virtual event platform via your ‘Session Details’ page so that remote attendees can refer to these also.
A useful guide to printing and copying for IMC delegates may be found here.
Remote Technical Support
Throughout the IMC, our dedicated team of virtual session assistants will be on hand to support speakers and attendees who are participating remotely. If you are participating remotely, our team will be on hand at the start of the session to ensure you are connected to other virtual and on-campus attendees and participants, and to resolve any basic technical queries you may have.
Technical support can also be accessed via the ‘Get Support’ and ‘Contact Us’ buttons within the IMC virtual platform.
Please note that it is your responsibility to ensure that you have the latest versions of Google Chrome and Zoom installed on your PC or laptop, and to ensure that you have a decent internet connection. If you have doubts about WiFi where you are, we recommend using a wired internet connection. More information on participating remotely can be found via our technical support pages within the virtual event platform, which will be available to all registered delegates shortly prior to and during IMC.